Microsoft Dynamics 365

Retail

Engage every shopper, everywhere

Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

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Deliver exceptional retail experiences

DRIVE UNIFIED COMMERCE

  • Create seamless shopping experiences

    Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across stores, web, mobile, and call centers.

  • Enable omni-channel buying

    Give customers the convenience and flexibility to buy in-store, pick up in other locations, or get home delivery through optimized ordering and fulfillment tools.

  • Increase brand loyalty

    Enable customers to earn and redeem points, and use gift cards and promotional coupons across channels.

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CREATE A MODERN STORE EXPERIENCE

  • Deliver exceptional customer service

    Meet customer expectations by using tools to access real-time product, customer, inventory, and order visibility.

  • Tailor product selection and recommendations

    Offer more product selection and recommendations through advanced analytics that provide the best of both online and in-store shopping.

  • Optimize store operations

    Gain insights through automation and business intelligence dashboards that manage reports, scheduling, time tracking, and sales.

EFFECTIVELY MANAGE MERCHANDISING

  • Streamline sourcing and replenishment

    Acquire inventory from the right vendor at the right price, and allocate and replenish stores based on season, market demand, and competitive pressures.

  • Manage product demand

    Offer the right products in the right channels at the right prices by centrally tracking product information, categories, assortment, and pricing.

  • Amplify sales and promotions

    Target product and promotion by category, channel, season, loyalty, and tier to impact revenue.

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OPTIMIZE OPERATIONS THROUGH INSIGHTS

  • Maximize business impact

    Reduce fulfillment costs, improve inventory utilization, and efficiently manage your business using customer and operational insights.

  • Speed up end-of-day activities

    Complete key store closing activities faster using automated and streamlined workflows.

  • Increase inventory visibility

    Manage stock counts to enable the right level of inventory at the right locations.

  • Meet changing business needs

    Drive actions to support multi-company, multi-brand, and multi-channel global operations.

INNOVATE WITH A MODERN AND ADAPTABLE PLATFORM

  • Adapt quickly

    Accelerate time to market and adapt the application to your needs with no-code visual editors and tools that make is easy to build and deploy web and mobile apps.

  • Extensible platform

    Automate processes across Dynamics 365 applications and third-party systems for better engagement experiences.

  • Invest with confidence

    Rely on the Microsoft cloud platform to reduce the cost and complexity of operating a global infrastructure and trust our state-of-the-art datacenters to safeguard your data.

  • Drive innovation

    Transform your customer interactions with deep insights provided by artificial intelligence that guide your teams to the right business outcomes.

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Resources

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Microsoft Dynamics 365 Retail

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REQUEST A PERSONALIZED DEMO

We can help you by personalising a product demo with your own sample business data to make ease for you to take decision with confidence.

 

Why Dynamics Square?

A trusted Microsoft Dynamics 365 partner in USA with offices in Texas, California and presence across USA for Dynamics 365 services like upgrade, support, integration and any customization. We continually invest to keep our team, assets, relationships, delivery capability and service portfolio at their best. We are a trusted business partner and aid in growing businesses at their pace.

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We hire the most qualified, driven, and talented people we can find. This helps us take on challenges and tasks that other consultants can’t always handle.

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Focused on Innovation

At Dynamics Square, we deliver creative solutions custom-tailored to each client’s unique organizational needs.

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Process and Quality Driven

Each of our projects adheres to strict guidelines, helping our teams deliver high-quality solutions for all of our clients.

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