Microsoft Dynamics 365

Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve and transform to meet the needs of your customers and capture new opportunities.

Dynamics 365 breaks down the artificial silos of ERP and CRM and will deliver new purpose-built applications in the cloud. These applications work seamlessly together with Sales, Customer Service, Field Service, Operations, Project Service Automation and Marketing.

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Microsoft Dynamics 365 Overview


Microsoft Dynamics 365

Enabling organizations to transform at the speed of business. Business leaders can change and evolve their processes in real-time using a modern consistent, and extensible platform – so they are not being held back by legacy technology.


Delivering built-in Intelligence with business processes that infuses big data, advanced analytics and IoT to proactively guide employees and customers to optimal outcomes.


Enabling greater productivity where people need it by seamlessly integrating with familiar tools like Outlook and Excel, surfacing them in the context of business processes, roles and jobs.

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Financial & Operations


Financial & Operations

Microsoft Dynamics 365 for Finance and Operations, Enterprise edition, is Microsoft’s business application for enterprises that enables people to make smarter decisions quickly through an intuitive user interface that provides access to real-time insights and intelligence.


Transforming businesses by easily redesigning processes without disrupting operations is crucial for organizations to stay competitive.


Helping businesses grow at their own pace is about giving them the choice and flexibility to modernize their organizations at the pace that works for them wIth the ability to do business anywhere, anytime.

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Microsoft Dynamics 365 for Sales enables deeper customer engagement in an increasingly complex sales environment. Sellers can take action based on insights, build strong relationships, and increase sales performance, all while maximizing productivity.


The way customers interact with businesses has fundamentally changed. Today’s customers are connected via mobile devices, plugged into their social network, and doing their own research.


Reduce distractions and know where to prioritize in a fast-paced sales environment. Close deals faster and increase revenue through sales collaboration and productivity.

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Customer Service


Customer Service

Microsoft Dynamics 365 for Customer Service supports the omni-channel, which enables consistent experiences across any combination of self and assisted service engagements. We empower people at every level of the organization with insights relevant to their role so that everyone can have a positive and meaningful impact on business outcomes.


Provide your agents with everything they need to deliver a more personalized, effective standard of service – using tools that are at their fingertips, from a single application.


Increase brand loyalty and advocacy by providing personalized and contextual interactions across the customer journey from any device.

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Project Service Automation


Project Service Automation

Enables project-based organizations to deliver every customer engagement on-time and within-budget through an end-to-end solution for sales, planning, resourcing, delivery, and billing.


Cultivate trusted customer relationships using a predictable customer-responsive engagement model to deliver consistently value-add successful projects.


Prioritize innovations in service offerings based on actionable insights and industry trends by fostering a culture of making informed and timely investments.

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Field Service Automation


Field Service Automation

Microsoft Dynamics 365 delivers advanced scheduling, resource optimization and mobile enablement capabilities that set organizations apart by keeping the customer at the center of the business. Field Service, including advanced analytics allows field service organizations to move from a costly break-fix model to a never-fail service model.


Keep the customer informed during every interaction of the service chain to increase brand loyalty and advocacy.


Improve profitability by optimizing schedules and use remote troubleshooting so a technician is dispatched only when necessary.

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We can help you by personalising a product demo with your own sample business data to make ease for you to take decision with confidence.


Why Dynamics Square?

Dynamics Square is a preferred Microsoft Dynamics 365 Partner in Singapore with a strong geographic presence across the globe. Our wide-range of smart technology solutions enables business leaders to impressively augment the overall performance of their venture.

Microsoft Dynamics 365

Years of Expertise

Our years of expertise helps us to align ourselves with our customer’s business needs, expectations with Microsoft Business Solutions.

dynamics 365 partner

In-depth Knowledge

Our in-depth knowledge of products, technology, and Industry helps us to design the solution that align with our customer’s business needs.

microsoft dynamics support

Subject Matter Experts

Our highly experienced team of Professionals having the collective experience of over hundreds of successful Project implementations.

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