Signs It’s Time to Change Your Dynamics NAV Support Partner

If you are facing any issues with your existing Microsoft Dynamics NAV support partner but can’t decide what to do, then this article is for you. You might be dealing with certain circumstances which are the following:

  • Your NAV service provider is not responding to your request, and you are tired of calling them and writing emails.
  • The service provider has stopped all the updates and support for NAV software solutions, and they are pushing you to upgrade for a hefty sum of money.
  • You are facing delays from your provider and frequent mistakes on their side have cost your business dearly.
  • You are struggling with unfair billing or lack of transparency in the cost structure.

In case you are grappling with the above-mentioned issues, then scroll through the article to get a perfect solution to your problems. So, stop worrying about it and say goodbye to all your Dynamics NAV service-related woes.

It seems quite easy to suggest the client move to a different business solution like Business Central, which sounds quite fair. However, the transition to Dynamics 365 Business Central may take a lot of time, effort, and money. And being an on-premises service holder, you might not be ready for it right now.

In such a scenario, switching to a new service provider with an impeccable track record is an ideal solution for your problems.

How to Choose the Right Dynamics NAV Service Provider?

Choosing the right service provider for Microsoft Dynamics NAV is crucial to ensure a successful implementation and ongoing support. Here are some key factors to consider when selecting a partner:

Partner Competency

Microsoft partners are categorized into Gold and Silver as per the Solutions Partner designations program. Look for a partner whose competencies align with your requirements. Their solution should be a priority for their business.

Industry Experience

Evaluate a partner’s expertise in your specific industry. A partner with experience in your industry will facilitate effective and rapid implementation. Ask for client testimonials and references from businesses similar to yours.

Track Record for Project Implementations

Consider the number of successful projects deployed by the service provider. A strong track record indicates competency and reliability.

Also Read: NAV Support Options

Dedicated Customer Support

Responsive and reliable customer service is crucial. If your current partner isn’t meeting your expectations, finding a new partner who prioritizes excellent service can make a significant difference in your experience.

Additionally, when evaluating consultants within a partner organization, consider the following:

  • Years of Experience: How many years have they worked with Dynamics NAV?
  • Certifications: What certifications do they hold?
  • Project Types: What types of projects have they worked on in the past?
  • Industry Experience: Do they have experience in your specific industry?

If you decide to make the switch, here are some steps to take:

  • Plan Ahead: Develop a detailed transition plan, including timelines and responsibilities.
  • Communicate with Stakeholders: Inform employees, customers, and vendors about the change.
  • Manage Data Migration: Securely and efficiently migrate your data to the new system.
  • Integrate Systems: Ensure seamless integration with existing processes.

Remember that having the right Dynamics 365 partner can make all the difference in ensuring that your system runs smoothly and efficiently. With the right support, you’ll experience a smooth Dynamics 365 implementation process, thorough training, and excellent ongoing assistance.

How Can Dynamics Square be an Ideal Microsoft NAV Service Provider?

Dynamics Square stands tall in the market as a prominent NAV service provider. With its extensive 12 years of service experience, it has a team of experts who can provide you with all the Dynamics 365 support services while ensuring a smooth and successful transition.

As a reliable and responsible partner, Dynamics Square has a team of experts having access to modern technology to offer you a competitive edge while keeping up with the latest updates.

We ensure you bolster your productivity and enhance your performance while facilitating Dynamics NAV optimization.

Being a business-friendly organization, we value money and ensure to offer you services at a much more affordable price than our competitors.

Also, our immaculate track record and unmatched customer support are enough to consider Dynamics Square as the best possible option for your new Microsoft NAV partner. In fact, there is absolutely nothing stopping you from making the right choice!

Dynamics Square totally understands your frustrations and relates to your issues as we value growth-oriented business. For a complete integration of Dynamics NAV with your incumbent systems and processes, contact us today.

Feel free to call us directly on +1 281 899 0865 or simply write an email at

Arish Siddiqui

Arish Siddiqui working with Dynamics Square and helps SMB/Enterprises in USA & Canada to use Dynamics 365 ERP/CRM, Power Platform and other Solutions with full of its capabilities which ultimately cut businesses costs and improve efficiency.


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