Top 10 Microsoft Dynamics 365 Partners in the USA

The top Microsoft Dynamics 365 partners in the USA include Dynamics Square, Gestisoft, Avanade, Hitachi Solutions America, RSM US LLP, HSO, Sikich, ArcherPoint, Western Computer, and Alithya. Each of these Dynamics 365 partners brings a different mix of company size, industry focus, and service depth, so the right fit depends on your business size, budget, and the Dynamics 365 modules you plan to implement.

Choosing a Microsoft Dynamics 365 implementation partner is one of the biggest decisions in any ERP or CRM project. The partner you pick affects your timeline, your budget, and how smoothly your team adopts the new system.

This guide breaks down what a Dynamics 365 partner actually does, lists ten established Microsoft Dynamics 365 partners in the USA, and explains how to evaluate them so you can make an informed choice.

What Is a Microsoft Dynamics 365 Partner?

A Microsoft Dynamics 365 partner is a Microsoft-certified consulting firm that implements, customizes, integrates, and supports Dynamics 365 applications such as Business Central, Finance, Supply Chain Management, Sales, and Customer Service.

These firms hold official Microsoft designations, such as Solutions Partner for Business Applications, which confirm they meet Microsoft's standards for technical skill, customer satisfaction, and delivery capability. Beyond the initial setup, a good Dynamics 365 consulting partner handles data migration, workflow configuration, user training, and long-term support so the system keeps working as your business grows and changes.

Why Does Choosing the Right Dynamics 365 Partner Matter?

The right Dynamics 365 partner reduces implementation risk, keeps the project on budget, and ensures the system is configured around how your business actually operates rather than a generic template.

A Dynamics 365 rollout touches finance, operations, sales, and customer service all at once, so a partner with weak process discipline can create problems that surface months after go-live, such as broken reports, disconnected workflows, or a system nobody wants to use. Industry experience matters just as much as technical certification.

A partner that has already worked in manufacturing, distribution, retail, or professional services will recognize your pain points faster and avoid rebuilding features that already exist in the platform. Location and support model matter too. Some businesses need a partner with US-based consultants who can work in their time zone, while others are comfortable with a global delivery model as long as support response times are fast.

Quick Comparison Table: Dynamics 365 Partners

List of 10 Microsoft Dynamics 365 Partners in the USA

Below is a neutral overview of ten established Microsoft Dynamics 365 partners operating in the USA. This list is not ranked, and no single partner is presented as the definitive best fit. Use the details to shortlist candidates based on your own size, industry, and project scope.

1. Dynamics Square

Dynamics Square is a Microsoft Dynamics 365 partner with a US presence and a team of certified consultants focused on Business Central, Finance and Operations, Sales, and Customer Service. The company works with organizations across manufacturing, retail, healthcare, and professional services, offering implementation, upgrade, and ongoing support services along with add-on solutions and Power BI integration.

2. Gestisoft

Gestisoft is a Microsoft Solutions Partner founded in Montreal that also operates a US entity, Gestisoft USA, headquartered in Overland Park. The firm specializes heavily in D365 BC and serves manufacturing, wholesale distribution, professional services, and field service clients, with additional coverage of Power Platform, Azure, and Copilot.

3. Avanade

Avanade is a joint venture between Accenture and Microsoft, headquartered in Seattle, Washington. It is one of the largest dedicated Microsoft technology integrators in the world, with tens of thousands of employees across more than twenty countries. Avanade typically works with large enterprises that need complex, multi-country Dynamics 365 Finance, Supply Chain, and CRM deployments.

4. Hitachi Solutions America

Hitachi Solutions America is the US arm of Hitachi Solutions, a company headquartered in Tokyo and part of the Hitachi Group. The firm has repeatedly won Microsoft Partner of the Year honors for Dynamics 365 Finance and other categories, and it delivers ERP and CRM implementations across manufacturing, government, healthcare, and nonprofit sectors.

5. RSM US LLP

RSM US LLP is the US member firm of RSM International, a global network of accounting, tax, and consulting firms. RSM combines its business advisory background with a large Microsoft Dynamics 365 practice, reporting over a thousand Microsoft-certified consultants and thousands of Dynamics 365 clients, with particular strength in Finance, Business Central, and industry-specific compliance needs.

6. HSO

HSO is a global Microsoft Dynamics 365 partner founded in the Netherlands with more than three decades of ERP experience and a significant US office in New York. HSO has held Microsoft Inner Circle status for years and focuses on multinational enterprises in retail, distribution, manufacturing, and equipment rental, using its own HSO Excellerate delivery methodology.

7. Sikich

Sikich is a US-based professional services firm that combines accounting, advisory, and technology consulting with a sizable Dynamics 365 practice. The company has earned all six Microsoft Solutions Partner designations and serves mid-market manufacturing, distribution, healthcare, and retail clients, often pairing ERP delivery with its broader compliance and advisory services.

8. ArcherPoint

ArcherPoint, now operating as ArcherPoint by Cherry Bekaert, is headquartered in Lawrenceville, Georgia, and has focused almost exclusively on Dynamics 365 Business Central and its predecessor, Dynamics NAV, for more than two decades. The firm serves manufacturing, distribution, retail, and professional services clients across North America and holds multiple Microsoft competencies.

9. Western Computer

Western Computer is a Microsoft Cloud Solution Provider founded in 1987 and headquartered in Southern California, with a nationwide US presence after merging with Solution Systems. The firm specializes in Business Central, Dynamics 365 Finance and Operations, Customer Engagement, and Power Platform, and has repeatedly earned Microsoft Inner Circle recognition.

10. Alithya

Alithya is a North American consulting firm headquartered in Montreal with a strong US footprint, including offices such as Alpharetta, Georgia. With roughly two thousand professionals focused on Microsoft business applications, Alithya works on large-scale Dynamics 365, Azure, and data analytics engagements and has been recognized with Microsoft Partner of the Year honors.

How Should You Evaluate a Dynamics 365 Implementation Partner?

Evaluate a Dynamics 365 implementation partner by checking their Microsoft certification level, industry experience, project methodology, and post-launch support model rather than relying on company size alone.

• Microsoft certification tier: Look for Solutions Partner for Business Applications status or Inner Circle recognition, both of which indicate Microsoft has validated the partner's technical capability and customer success record.

• Industry-specific experience: A partner who has already implemented Dynamics 365 in your industry will understand your compliance requirements and common workflow issues without a long discovery process.

• Company size fit: Enterprise-focused partners like Avanade or Hitachi Solutions America are built for large, multi-country rollouts, while firms like Dynamics Square or ArcherPoint may fit small and mid-sized businesses more efficiently.

• Implementation methodology: Ask whether the partner uses a structured, repeatable delivery framework or builds each project from scratch, since a proven methodology usually means fewer surprises and delays.

• Support and managed services: Confirm what happens after go-live. Some partners offer flexible ad-hoc support, while others require long-term managed service contracts.

• References and case studies: Request references from businesses similar in size and industry to yours, and ask specifically about timeline accuracy and post-launch responsiveness.

• Transparent pricing: A trustworthy partner will explain licensing costs, implementation fees, and ongoing support costs separately instead of bundling everything into a vague estimate.

What Makes Dynamics Square Different from Other Partners?

Dynamics Square differentiates itself through a narrow focus on Microsoft Dynamics 365 alone, combined with flexible support plans and a US-based presence backed by global delivery capability.

Rather than spreading across many unrelated technology practices, Dynamics Square's consultants work exclusively within the Dynamics 365 ecosystem, covering Business Central, Finance and Operations, Sales, Customer Service, and Power BI. This focus allows the team to go deep on the platform's frequent updates, including AI and Copilot features, instead of splitting attention across other product lines.

The company also offers support plans structured around what a business actually needs, whether that is a one-time implementation, an upgrade from legacy Dynamics systems, or ongoing monthly support, rather than a single rigid engagement model.

Ready to talk through your Dynamics 365 project? Connect with the Dynamics Square team to discuss your implementation, upgrade, or support needs.