Choosing the right Business Central partner shapes whether your ERP investment turns into a smooth operational upgrade or a stalled, over-budget project.
According to Microsoft Success by Design Framework, businesses that collaborate with a certified partner experience significantly lower implementation risks and more predictable go-live timelines. In this blog, we walk through 5 established Business Central implementation partners in the USA, what each one brings to the table, and how to evaluate which one fits your business.
A dependable Microsoft Dynamics 365 Business Central partner combines Microsoft certifications, hands-on implementation experience, and industry-specific knowledge to help your team move to Business Central with minimal disruption. Below, we cover five Business Central partners active in the US market: Dynamics Square, RSM, Hitachi Solutions, Innovia Consulting, and Sikich, along with the criteria you should use to pick the one that fits your business.
Table of Contents
- What Are the Benefits of Having a Certified Business Central Partner?
- Quick Comparison Table: Business Central Partners
- List of Top 5 Business Central Partners in the USA
- How to Choose the Best Business Central Partner in the USA?
- What Are the Key Errors to Avoid in Selecting a Business Central Implementation Partner?
- What Are the Key Questions to Ask Before Hiring a Business Central Implementation Partner?
- How Should You Evaluate a Business Central Implementation Partner?
- What Makes Dynamics Square Different From Other Business Central Partners?
- Partner with Dynamics Square for Business Central Implementation
- Frequently Asked Questions
What Are the Benefits of Having a Certified Business Central Partner?
The main benefit of having a certified Business Central partner is faster, lower-risk implementation, since the partner brings Microsoft-verified expertise, structured methodology, and direct access to Microsoft support that reduces costly configuration errors and delays. Certified partners also provide ongoing support and product knowledge that a self-managed rollout cannot match.
Beyond a smoother go-live, working with a certified partner delivers advantages that continue well past the initial implementation and shape how well the system holds up as your business grows.
Faster, more accurate implementation: Certified consultants have already solved similar configuration challenges, which shortens the time needed to get Business Central live and working correctly.
Direct access to Microsoft support and updates: Partners maintain escalation paths and product roadmap visibility that keep your system current with new features and security patches.
Reduced risk of costly errors: Verified technical training lowers the chance of data migration mistakes, integration failures, and configuration issues that are expensive to fix after go-live.
Ongoing support and accountability: Certified partners are bound by Microsoft partner agreements, giving businesses a clearer path to resolution if problems arise after launch.
Industry-relevant configuration: Partners with sector experience bring templates and workflows suited to your business, rather than a generic setup that needs heavy customization later.
Quick Comparison Table: Business Central Partners
Here is a side-by-side comparison of the five Business Central partners covered in this guide, based on founding year, focus area, and the type of business each one tends to fit best.
| Partner | Founded | Focus Area | Best Fit For |
|---|---|---|---|
| Dynamics Square | 2011 | End-to-end Business Central implementation and support | Small and mid-sized businesses across manufacturing, distribution, retail, and professional services |
| RSM | 1926 (Microsoft advisor since 1984) | Business Central paired with tax, audit, and advisory services | Middle-market businesses wanting ERP coordinated with broader accounting and compliance needs |
| Hitachi Solutions | Delivering Dynamics 365 since 2012 | Enterprise-scale Dynamics 365 delivery | Mid-market and enterprise clients needing industry-specific configurations |
| Innovia Consulting | 1984 | Business Central and NAV specialist only | Manufacturing, distribution, and food industry clients wanting a BC-only specialist |
| Sikich | 1982 | Business Central implementation plus compliance and advisory services | Mid-market companies wanting ERP paired with audit, tax, and advisory support |
List of Top 5 Business Central Partners in the USA
Picking a Business Central partner from dozens of Microsoft-certified firms gets easier once you know what each one specializes in. Below are five partners with an active presence in the US Business Central market, spanning implementation, consulting, manufacturing verticals, and mid-market ERP advisory.
1. Dynamics Square
About: Dynamics Square is a Microsoft Solutions Partner that handles the full Business Central journey for small and mid-sized businesses, from process assessment through configuration, migration, customization, training, and post-go-live support.
Specializes in:
Business Central implementation and migration: End-to-end deployment for businesses moving off legacy systems or spreadsheets onto Business Central.
Data migration and integration: Moving historical financial and operational data into Business Central and connecting it with third-party tools.
Customization and support: Tailoring workflows to specific business processes and providing continued support after launch.
Headquarters: Irvine, California
Founded: 2011
Global presence: US offices in California, Texas, Illinois, New Jersey, and Massachusetts, with additional presence in the UK and Canada
Industry-specific expertise: Manufacturing, distribution, retail, and professional services
Recognition: Microsoft Solutions Partner designation; leadership contributes to Forbes Technology Council on ERP strategy and AI adoption
Business Central implementation cost: No published fixed price; industry estimates put mid-market BC implementations at $80,000–$200,000.
2. RSM
About: RSM US LLP is a middle-market focused audit, tax, and consulting firm that has served as a Microsoft advisor since 1984, offering Business Central implementation alongside its broader accounting and advisory services.
Specializes in:
Business Central implementation for the middle market: Deploying and supporting Business Central for mid-sized businesses across a wide range of industries.
ERP paired with tax, audit, and advisory services: Coordinating Business Central projects with RSM's core accounting and consulting practices under one firm.
Application development and integration: A dedicated development team connecting Business Central with other systems and building custom functionality.
Headquarters: Chicago, Illinois
Founded: 1926 (as I.B. McGladrey Company); serving as a Microsoft advisor since 1984
Global presence: Offices in more than 90 US and Canadian cities, with access to the RSM International network spanning more than 120 countries
Industry-specific expertise: Broad middle-market coverage, including professional services, manufacturing, and defense and intelligence
Recognition: Microsoft Inner Circle and President's Club member for more than 15 years; 2023 Microsoft U.S. Partner of the Year Award in Defense and Intelligence
BC implementation cost: No published pricing; general mid-market BC bands run $75,000–$200,000+ industry-wide (not RSM's own figure)
3. Hitachi Solutions America
About: Hitachi Solutions America delivers Dynamics 365 and Business Central implementations for mid-market and enterprise clients, backed by the global scale of its parent company, Hitachi, Ltd.
Specializes in:
Enterprise-scale Dynamics 365 delivery: Supporting larger, more complex Business Central and Dynamics 365 deployments.
Industry-specific configurations: Building out workflows tailored to manufacturing, retail, and professional services clients.
AI and data-driven business solutions: Extending Business Central and Dynamics 365 with Microsoft's AI and analytics capabilities.
Headquarters: Irvine, California (Hitachi Solutions America); parent company Hitachi, Ltd. is headquartered in Tokyo, Japan
Founded: Delivering Dynamics 365 implementations since 2012, as part of the broader Hitachi Group
Global presence: Regional offices across the United States, United Kingdom, Canada, India, Japan, China, and Asia Pacific
Industry-specific expertise: Manufacturing, retail, and professional services, with enterprise-scale delivery capability
Recognition: Member of the Microsoft Inner Circle for close to two decades; multiple global Microsoft Partner of the Year awards
BC implementation cost: No published pricing
4. Innovia Consulting
About: Innovia Consulting has worked exclusively on Microsoft Dynamics NAV and Business Central, giving it one of the longest track records among partners focused solely on this product line.
Specializes in:
Business Central and NAV implementation: Deploying and upgrading these two products without splitting focus across the broader Dynamics 365 suite.
Manufacturing and distribution workflows: Configuring inventory, production, and supply chain processes for these industries.
NAV-to-Business Central upgrades: Helping existing NAV customers move to Business Central without starting from scratch.
Headquarters: Onalaska, Wisconsin
Founded: 1984
Global presence: Remote staff serving clients across North America
Industry-specific expertise: Manufacturing, distribution, and the food industry
Recognition: Long-standing Business Central and NAV specialist, completing roughly 25 projects per year
Business Central implementation cost: A published standard rate of $295 per hour, with weeknights billed at 1.5x ($442.50), weekends and holidays at 2x ($590), and travel at 0.5x ($147.50).
5. Sikich
About: Sikich is a professional services firm pairing Microsoft Dynamics 365 Business Central implementation with broader accounting, advisory, and technology services.
Specializes in:
Business Central implementation alongside compliance services: Coordinating ERP deployment with audit, tax, and advisory work under one firm.
Industry-specific ERP practices: Serving manufacturing, distribution, and healthcare clients with tailored Business Central configurations.
Expanded functionality through partnerships: A 2025 collaboration with COSMO Partner Solutions added industrial equipment manufacturing functionality to Business Central.
Headquarters: Naperville, Illinois
Founded: 1982
Global presence: National offices across the United States, with global reach through technology-enabled remote delivery and membership in the PrimeGlobal accounting association
Industry-specific expertise: Manufacturing, distribution, and healthcare
Recognition: Ranks among the top CPA firms in the United States and among the top ERP solution partners nationally; named to Bob Scott's Top 100 VARs
BC implementation cost: No published pricing
How to Choose the Best Business Central Partner in the USA?
The best Business Central partner is the one whose team, delivery model, and industry experience match your company's size, complexity, and growth plans, not necessarily the largest or most well-known name on the list. Evaluating a Business Central implementation partner comes down to checking their certifications, industry track record, support model, and communication style before you sign a contract.
Use the criteria below to narrow your shortlist.
Microsoft certifications and partner status: Confirm the firm holds current Microsoft Solutions Partner designations for Business Applications, since this reflects ongoing Microsoft-verified technical competency.
Industry-specific experience: Look for a partner that has implemented Business Central for companies in your industry, whether that is manufacturing, distribution, field service, or professional services, since industry familiarity shortens configuration time.
Implementation methodology: Ask how the partner structures discovery, configuration, data migration, and training, and request a sample project timeline so you know what to expect.
Post-go-live support model: Check whether the partner offers ongoing support plans, response time commitments, and a dedicated point of contact after launch, not just implementation services.
Client references and case studies: Request references from businesses similar in size and industry to yours, and ask specifically about what went wrong during their projects and how the partner responded.
Pricing transparency: Ask for a detailed cost breakdown covering licensing, implementation, customization, and support, so you can compare quotes on equal terms.
Team size and continuity: Confirm which consultants will be assigned to your project and whether the same team stays with you from kickoff through support, since consultant turnover mid-project can delay timelines.
What Are the Key Errors to Avoid in Selecting a Business Central Implementation Partner?
The most common error businesses make when selecting a Business Central implementation partner is choosing based on price alone, without verifying the partner's certifications, industry experience, or post-go-live support model. This shortcut often leads to rushed configurations, unexpected costs after launch, and support gaps once the initial contract ends.
Beyond price, several other selection mistakes recur across failed or delayed Business Central projects. Recognizing these patterns before you sign a contract can save months of rework.
Choosing the lowest bid without checking scope: A cheaper quote often excludes data migration, customization, or training costs that surface later as change orders.
Skipping reference checks: Businesses that do not speak with a partner's past clients miss warning signs about missed deadlines, poor communication, or unresolved post-launch issues.
Ignoring industry fit: A partner with no experience in your industry may need extra time to understand your processes, which extends the project timeline and increases costs.
Overlooking support terms: Some contracts cover implementation but leave post-go-live support vague, leaving businesses without a clear escalation path when issues appear after launch.
Underestimating internal involvement: Assuming the partner will handle everything without dedicated internal stakeholders often leads to requirements gaps and rework.
What Are the Key Questions to Ask Before Hiring a Business Central Implementation Partner?
Before hiring a Business Central implementation partner, ask about their certification status, industry experience, implementation methodology, support structure, and pricing transparency to confirm they can deliver on your specific requirements. These questions surface gaps in experience or scope before they become expensive problems mid-project.
Use the questions below during partner evaluation calls to get a clearer picture of how each firm actually operates, rather than relying on marketing materials alone.
"Can you show your current Microsoft Solutions Partner designation?" This confirms active certification rather than a designation that has lapsed.
"How many Business Central projects have you completed in my industry?" This tells you whether the partner understands your specific workflows or will be learning on your project.
"Who will be on my project team, and will they stay through support?" This surfaces whether you get continuity or a rotating cast of consultants.
"What does your post-go-live support plan include, and what are the response times?" This clarifies what happens after launch, not just during implementation.
"Can I speak with two or three references from similarly sized clients?" This lets you validate the partner's claims directly with businesses that have already gone through the process.
"What is included in your quoted price, and what would trigger additional costs?" This prevents scope-related surprises after the contract is signed.
How Should You Evaluate a Business Central Implementation Partner?
Evaluate a Business Central implementation partner by reviewing their certifications, requesting a detailed project plan, checking client references, and comparing how each firm handles post-go-live support before making a final decision. A structured evaluation process reduces the chance of committing to a partner that looks strong on paper but underdelivers during the actual project.
Rather than relying on a single sales conversation, run each shortlisted partner through the same evaluation steps so you can compare them on equal footing.
Request a detailed scope of work: Ask for a written breakdown of what is included in implementation, migration, customization, and training, so you can compare quotes accurately.
Verify certifications independently: Cross-check the partner's Microsoft Solutions Partner status rather than relying solely on their own claims.
Speak with at least two reference clients: Ask references about project timelines, communication quality, and how the partner handled unexpected issues.
Review a sample implementation timeline: A partner should be able to walk you through discovery, configuration, testing, and go-live phases with realistic milestones.
Assess post-go-live support terms in writing: Confirm response times, support hours, and escalation paths are documented in the contract, not just discussed verbally.
Evaluate communication style during the sales process: How responsive and transparent a partner is before signing often reflects how they will communicate once the project begins.
What Makes Dynamics Square Different From Other Business Central Partners?
Dynamics Square stands apart through its combination of hands-on, end-to-end implementation experience, a large bench of certified consultants, and a multi-region presence that lets it support both single-location businesses and companies scaling across states or countries. Unlike partners that specialize narrowly or operate at enterprise scale only, Dynamics Square is built specifically around the needs of small and mid-sized businesses moving to Business Central for the first time.
That focus shapes how the firm structures engagements, from initial process assessment through post-go-live support, rather than treating Business Central as one product line among many enterprise offerings.
Dedicated Business Central and Dynamics 365 focus: The firm's practice is built around Dynamics 365 implementation and support, rather than treating it as a side offering within a broader IT services business.
Consultant-to-client continuity: Clients work with consultants who stay engaged from discovery through post-go-live support, reducing the handoff gaps that slow down projects at larger firms.
Multi-region delivery: US offices in California, Texas, Illinois, New Jersey, and Massachusetts, plus a presence in the UK and Canada, mean clients get both local accessibility and broader delivery capacity.
Industry-specific configuration experience: Work across manufacturing, distribution, retail, and professional services means the team brings relevant templates and workflows rather than starting from a blank slate.
Scale without losing responsiveness: With 150+ certified consultants and 500+ completed implementations, Dynamics Square has the bench strength of a larger firm while maintaining a more direct, accessible client relationship.
Partner with Dynamics Square for Business Central Implementation
Dynamics Square supports Business Central implementation, migration, and support engagements for businesses across manufacturing, distribution, retail, and professional services in the USA.
Founded in 2011, the company has grown into a Microsoft Solutions Partner with more than 15 years of combined team experience, a roster of 150+ certified Microsoft consultants, and a track record of 500+ successful Dynamics 365 implementations worldwide. Dynamics Square operates from US offices in California, Texas, Illinois, New Jersey, and Massachusetts, with additional presence in the UK and Canada, giving clients both local accessibility and broader delivery capacity.
Dynamics Square's leadership also contributes regularly to Forbes Technology Council, sharing perspective on ERP strategy, AI adoption, and enterprise data challenges alongside other recognized technology executives. For businesses evaluating a Business Central implementation partner in the USA, Dynamics Square offers a combination of hands-on implementation experience, certified consulting talent, and multi-region support.
Ready to move forward with Business Central? Book a meeting with consultant today and get a tailored implementation plan for your business.
Frequently Asked Questions
A Business Central partner is a Microsoft-certified firm that handles implementation, data migration, customization, integration, training, and ongoing support for Dynamics 365 Business Central. Businesses cannot buy Business Central directly from Microsoft in most cases, so a partner is required to configure and deploy the system correctly.
Check the partner's Microsoft Solutions Partner designation for Business Applications, which Microsoft publishes and updates as partners requalify. You can also ask the partner directly for their current certification status and request to see their Microsoft Partner Center profile.
Either can work well, since most Business Central implementations are delivered remotely regardless of the partner's physical office location. Local presence matters more if your business wants in-person training, on-site support, or same-time-zone communication throughout the project.
Most Business Central implementations for small and mid-sized businesses take between three and six months, depending on data complexity, the number of integrations, and how much customization the business needs. Partners with strong industry-specific templates can often shorten this timeline.
Ask about their implementation methodology, the specific consultants who will work on your project, references from similar-sized clients, their post-go-live support plan, and a full cost breakdown covering licensing, implementation, and support fees.
As of Microsoft's current pricing, Business Central Essentials costs $80 per user per month, Premium costs $110 per user per month, and Team Members access costs $8 per user per month. Actual project costs also include implementation, data migration, customization, and training fees charged by your chosen partner, which vary based on project scope.
For more details, see our complete guide to Business Central licensing.
Yes, businesses can switch Business Central partners, since the Business Central license and data belong to the business, not the implementation partner. A new partner will typically need time to review your existing configuration, customizations, and support history before taking over.
A reseller primarily sells Business Central licenses, while a full-service Business Central partner also handles implementation, customization, data migration, training, and ongoing support. Most businesses need a partner that offers both licensing and hands-on implementation services rather than a reseller alone.
Yes, most established Business Central partners offer structured Dynamics GP to Business Central migration services, since Microsoft ended new Dynamics GP license sales on April 1, 2026. Mainstream GP support continues through December 31, 2029, and security patches continue through April 30, 2031, giving businesses a window to plan a partner-led migration.
Manufacturing, distribution, retail, professional services, and field service businesses tend to see the strongest results from Business Central, since the platform includes built-in functionality for inventory, supply chain, and financial management relevant to these industries. A partner with direct experience in your industry can configure these features faster than one starting from scratch.
Business Central can technically be purchased directly through Microsoft in some cases, but most businesses implement it through a certified partner because the platform requires configuration, data migration, and setup that Microsoft does not provide directly. A partner also provides ongoing support that a direct subscription alone does not include.
Business Central partners differ in company size, industry specialization, geographic presence, implementation methodology, and whether they focus exclusively on Business Central or offer it alongside broader Dynamics 365 or IT consulting services. Comparing these factors against your business size and industry is the most reliable way to identify the right fit.
